Surrey Public Library
Official Contest Rules & Regulations for
Surrey Libraries Satisfaction & Awareness Survey

1) ENTRY PERIOD

• The Contest begins at 6am September 6, 2025 and ends at 11:59pm on September 21, 2025. 

2) ELIGIBILITY

• If you are under the age of 14, you need permission from your parent or guardian to enter this contest.
• Winners must be residents within the Metro Vancouver Regional District.
• Winners must answer a skill‐testing question to claim a Prize. 
• Surrey Public Library (operating as Surrey Libraries) and City of Surrey employees and their immediate family members are not eligible to enter the contest.

3) HOW TO ENTER 

• People who complete the Surrey Libraries Satisfaction and Awareness survey online and provide their contact information will be entered into the prize draw.
• One contest entry per person allowed. 

4) INTELLECTUAL PROPERTY 

• Upon submission of your entry to the Contest, you irrevocably grant to Surrey Public Library the non‐exclusive, perpetual, royalty‐free, no‐cost license and right to use your entry in any medium including streaming media, film, television, print, interactive devices, mobile media, internet and online systems, and digital billboards. 
• Surrey Public Library has the right to use your contest entry in any merchandising, advertising, marketing, or promotion. You agree that Surrey Public Library shall have the discretion in determining the extent and manner of use of entries and is not obligated to use any entry. 
• You understand that all entries that are posted on the Surrey Libraries website and related social media may be available to be viewed by anyone with access to the Internet.

 5) WINNERS AND ODDS

• Winning entries will be drawn randomly from all eligible entries received. 
• There are three prizes: Indigo gift cards, each valued at $100. 
• Winners will be contacted by email provided on the contest entry form.
• Winners must answer a skill-testing question to claim the Prize.
• The odds of winning depend upon the number of eligible entries received.
• The Prize must be accepted as awarded and is non-transferable. No substitution of the Prize is permitted. The Prize cannot be returned for a cash refund.

6) TERMS AND CONDITIONS

• By participating, you agree to 
  • abide by the Official Rules and the decisions of Surrey Public Library, which shall be final in all respects;
  • release, discharge and hold harmless the Surrey Public Library from all liability, claims or damages, arising out of your participation in the Contest and the acceptance, use or misuse of a prize.
• Surrey Public Library reserves the right to cancel or suspend this Contest and cancel or refuse any entry.​

7) PRIVACY

• Surrey Public Library adheres to both federal and provincial privacy legislation. Surrey Libraries is authorized to collect personal information under the authority of the Library Act and section 26(c) of the Freedom of Information and Protection of Privacy Act. Personal information is collected for the purposes of Library services promotion and contacting prize winners. For questions regarding the collection of personal information, please contact the Director of Administrative Services, 10350 University Drive, Surrey, BC, V3T 4B8; 604-598-7303. 
• Any personal information collected during this Contest will not be shared with third parties except as described in these Official Rules.

8) GOVERNING LAW

• These Official Contest Rules are subject to the laws of the Province of British Columbia and the applicable laws of Canada.