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Surrey Libraries
Patron Satisfaction Feedback
If you want to suggest new items for our collection, please use our Suggest New Items form.

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Select the library or service to which your feedback relates: 

Rate Your Experience

Overall, how satisfied were you with the service we provided today?

Based on your recent experience, please rate your level of agreement with each item below.

Staff were competent and knowledgeable.

Staff were helpful and friendly.

There was a good selection of materials to borrow.

The Library met a good range of technology needs. (Wi-Fi, computers, and online library services)

Using library services was convenient.

Library programs were informative, useful and engaging.

Library services were easy to access. (Operational hours, facilities, online access)

Comments

Would you like to expand on previous questions or have any other feedback for us?

Would you like us to follow up with you?

How can we reach you?

Please provide contact details

First Name

Last Name

Email Address

Telephone

Information we collect, and why we collect it.

Personal information is collected for the purposes of contacting you if requested in reference to comments provided. The City of Surrey is collecting this information under s. 26(c) of the Freedom of Information and Protection of Privacy Act. For questions regarding the collection of personal information, please contact the Manager of Marketing and Communications at 13450 104 Avenue, Surrey, BC V3T 1V8, 604‑591‑4011. Web Privacy Code

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